FAQ

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take 2 weeks to be created for you.
Look for the following image if a product is ready for shipment immediately:

Our company ships through the following carriers
* USPS
We always love creating new products from scratch.
Please contact us for a quote.
Custom orders can have a lengthier processing time.
Ask us for details.
Contact us for a customized quote.
We happily supply discount codes to our email subscribers.  Want a discount code? Get an instant 20% discount by clicking here.
Please use our size chart to prevent errors in ordering.
Brand new newborn (3 weeks or 7 lbs.) 13”baby chest and 15” finished dress chest
Newborn (6 weeks or 9 lbs.) 14-15” baby chest and 17” finished dress chest
0-3 mo 15-16” baby chest and 18” finished dress chest
3-6 mo. Baby is 16-17” baby chest and 19” finished dress chest
6-12 mo. 18-19” baby chest and 21” finished dress chest
12-18mo. 19-20” baby chest and 22”finished dress chest
Custom sizes are available, please contact me. I am more than happy to help.
Care for your new product(s) by:
* When garment arrives either lightly steam or hang separately due to shipping wrinkles.
* light iron or steam
* dry clean or lightly spot clean
Your product(s) can be damaged if:
* machine wash
* hot iron
I’m happy to accept exchanges and cancellations
Just contact me within 3 days of delivery.
Ship items back to me withing 5 days of delivery.
Request a cancellation within 2 hour of purchase.
I DO NOT ACCEPT RETURNS
However, Please contact us with any and all questions or concerns.
The following items cannot be returned or exchanged:
Custom or Personalized Orders
Conditions of Return
Buyers are responsible for return shipping costs.  If the items is not returned in its original condition, the buyer is responsible for any loss in value.
* We offer free domestic shipping on every dress order and all orders over $100.
* Shipping costs are calculated automatically during checkout.
* Standard rates apply for international shipping.
We happily support and love our international customers.
We do our best to apply fair shipping costs to each order.
We ship all International products through USPS.
Shipping costs are calculated automatically during checkout.
LUMI LANE is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.

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