Terms

ORDER TIMELINE

Our company handcrafts all products within 2 weeks.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take 2 weeks to be created for you.
Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.
Care for your new product(s) by:
* When garment arrives either lightly steam or hang separately due to shipping wrinkles.
* light iron or steam
* dry clean or lightly spot clean
Your product(s) can be damaged if:
* machine wash
* hot iron
Size chart
Please use our size chart to prevent errors in ordering.
Brand new newborn (3 weeks or 7 lbs.) 13”baby chest and 15” finished dress chest
Newborn (6 weeks or 9 lbs.) 14-15” baby chest and 17” finished dress chest
0-3 mo 15-16” baby chest and 18” finished dress chest
3-6 mo. Baby is 16-17” baby chest and 19” finished dress chest
6-12 mo. 18-19” baby chest and 21” finished dress chest
12-18mo. 19-20” baby chest and 22”finished dress chest
Custom sizes are available, please contact me. I am more than happy to help.
Custom orders
We always love creating new products from scratch.
Please contact us for a quote.
https://lumilaneclothing.com/contact/
Custom orders can have a lengthier processing time.
Ask us for details.

SHIPPING

Our company ships through the following carriers
* USPS
International shipping (if applicable)
We happily support and love our international customers.
We ship all International products through USPS.
LUMI LANE is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.
Cost calculations
We do our best to apply fair shipping costs to each order.
* Shipping costs are calculated automatically during checkout.
* We offer free domestic shipping on every dress order and all orders over $100.
* Standard rates apply for international shipping.

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2 weeks to be handmade.

RETURNS

I’m happy to accept exchanges and cancellations

Just contact me within 3 days of delivery.
Ship items back to me withing 5 days of delivery.
Request a cancellation within 2 hour of purchase.

I DO NOT ACCEPT RETURNS

However, Please contact us with any and all questions or concerns.

The following items cannot be returned or exchanged:

Custom or Personalized Orders

Conditions of Return

Buyers are responsible for return shipping costs.  If the items is not returned in its original condition, the buyer is responsible for any loss in value.

Save

Save

Save

Save

Save

Save

Save

Save